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Ms Fabulous
Customer Service

PRIVACY AND SECURITY

Thank you for shopping at msfabulous.net. To fulfill your order, we collect your address, phone and credit card info which is collected and processed through our secure site. Please remember that we've done our best to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest standards of security and confidentiality. We will not share your personal information with any third party without your consent.

RETURNS

If you are not 100% satisfied with your purchase we will gladly exchange it or refund your payment for returns received within 14 days of purchase. Complete the form enclosed with your shipment and send us the items that you would like to return/exchange.

 *Returns/exchanges are ONLY accepted within 14 days of the shipped date.

*You may not return or exchange: Sale items, cosmetics, jewelry, lingerie, sunglasses, handbags, hats or gift certificates.

*Shipping fees are nonrefundable on both outbound and returned items (unless the product is damaged or the wrong item was shipped). Return shipments are the responsibility of the party returning the item.

*All merchandise must be returned unworn, undamaged, unwashed, and with original tags attached. Shoes must be returned in their original shoe box, unworn, without damage.

HOW TO MAKE A RETURN/EXCHANGE

After filling out the form enclosed with your shipment you will need to pack up your items for shipment (in the original package if possible). Attach the pre-printed return label to the outside of your return package. Please remember that you will be responsible for the shipping costs and it is highly recommended that you send your package with insurance. Once your return is processed your credit card will be refunded for the amount of your purchase minus any shipping charges incurred. Please allow 2-3 weeks from the shipping date for your account to be credited and 1-2 billing cycles for your credit card refund to appear on your statement. We are happy to exchange an item for another size or completely different item within 14 days the original purchase. Please email or call us at 831-625-0920 if you wish to exchange for another size. This way we can pull the size out of stock so we don't sell out before the returned items reaches us.

QUESTIONS?

Feel free to email us at shopmsfabulous@sbcglobal.net or call our store at (831) 625-0920